Privacy Policy

1. Introduction

AI Creative Innovations Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent creation platform and related services.

2. Information We Collect

Personal Information

• Name, email address, and contact information
• Company name and business details
• Billing and payment information
• Account credentials and authentication data

Usage Information

• AI agent configurations and prompts
• Search queries and research requests
• Generated content and graphics
• Platform usage patterns and analytics
• Device information and IP addresses
• Browser type and operating system

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our AI services
• Process your transactions and manage subscriptions
• Improve and personalize your experience
• Train and improve our AI models (with anonymization)
• Send you technical notices and support messages
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure data centers with redundancy
• Regular backups and disaster recovery procedures

5. Data Sharing and Disclosure

We may share your information with:

Third-Party Service Providers

We work with service providers for:

• Payment processing and billing
• Cloud hosting and infrastructure
• Analytics and performance monitoring
• Customer support tools

Legal Requirements

We may disclose information when required by law or to protect our rights, users, or the public.

6. AI Model Training

We may use anonymized and aggregated data from your AI agent interactions to improve our models and services. We do not use your personal information or identifiable content for model training without explicit consent.

7. Your Data Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your data (subject to legal obligations)
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain data processing activities

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies: Required for platform functionality
• Analytics cookies: Help us understand usage patterns
• Preference cookies: Remember your settings

You can control cookies through your browser settings.

9. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. Account data is typically deleted within 90 days of account closure, except where retention is required by law.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions, requests, or concerns, please contact us at: